Millars Solicitors Privacy policy

Keep My Driving Licence is part of Millars Solicitors ltd, who are experienced and specialist motoring law solicitors. Throughout this document ‘we’, ‘us’ and ‘our’ refers to Millars Solicitors Ltd.

All personal data held by Millars Solicitors Ltd or provided to Millars Solicitors will be held in accordance with the Letter of Engagement (client care letter) sent to clients and signed by them and this constitutes a contract between Millars Solicitors and the client to provide legal representation.

The client’s consent allowing Millars Solicitors Ltd to use their personal data is contained in the Letter of Engagement (client care letter) and this constitutes a contract between the client and Millars Solicitors and permits Millars Solicitors to use the personal data to represent the client in legal proceedings.

All personal data provided by the client or other persons to Millars Solicitors and sent by Millars Solicitors to the client and other persons in connection with Millars Solicitors representing the client in legal proceedings will be used solely for the particular purpose outlined in the client care letter and for no other purpose.

The persons referred to above who are likely to receive and/or send your personal data are usually the same and constitute for example the client, prosecution authorities, the court, experts, witnesses and other persons connected to the client’s case.

All personal data will be retained by this firm for a period of 6 years or whatever period required by the Solicitors Regulation Authority.

The Data Protection officer’s name is Carl Millar and he can be contacted at the offices of Millars Solicitors Ltd, 76 King Street, Manchester, M2 4NH.

Every client has a right of complaint to the Information Commissioners Office if there is dissatisfaction in the way that Millars Solicitors Ltd is handling your personal data.

Every client has the right to make a Data Subject Request to identify what personal data Millars Solicitors Ltd hold in respect of a client and seek access to it and seek rectification or erasure of any personal data held by Millars Solicitors Ltd. All such requests should be made to the Data Protection Officer at Millars Solicitors Ltd and will not incur a cost.

Questions

Any questions about this Privacy Policy should be addressed to carl.millar@millarssolicitors.co.uk or by mail to Millars Solicitors Ltd, 76 King Street, Manchester, M2 4NH.

 

Website Privacy Policy 

This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data and keep it safe.

We hope the following sections will answer any questions you have but if not, please do get in touch with us.

It’s likely that we’ll need to update this Privacy Notice from time to time. We’ll notify you of any significant changes, but you are welcome to come back and check it whenever you wish.

Who are we?

Keep My Driving License is a trading style of Millars Solicitors Ltd. Millars Solicitors Ltd are authorised and regulated by the Solicitors Regulation Authority (SRA No. 608138).

The registered office is: Woodside, Billinge End Road, Blackburn, Lancashire, BB2 6QB.

Explaining the legal basis we rely on

The law on data protection sets out six ways which a company may collect and process your personal data, having analysed our customer database and business model we have assessed that Legitimate Interest is the primary basis. Millars Solicitors Ltd uses Legitimate Interest for prospects and customers as the primary legal basis for processing personal data.

If any changes to the business model change to include outbound marketing or asking for consent to collect personal data you will be given the option to decline any marketing when you complete the contact form.

When do we collect your personal data?

Personal data is collected for the following business activities:

• Web contact enquiries
• Email enquiries
• Personal referrals

What sort of personal data do we collect?

The personal data we collect is limited to the level we need to deliver our services and is made up of the following across the group:

• Name
• Email address
• Phone number
• Postal address
• Legal History

How and why do we use your personal data?

Your personal data is used to manage enquiries:

The actions include:

• To gather any details required for understanding your needs
• To satisfy information requests
• To respond to your queries
• To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Notice
• To comply with our contractual or legal obligations to share data with law enforcement

Of course, you are free to opt out at any time.

Cookies

When you use our website, cookies are used to collect browsing data to interact with your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. There is limited personal data being collected.

Should you choose to decline the use of cookies your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.

How we protect your personal data

We use well established software to support our business and all software companies used have provided us with their Data Protection Act 2018/GDPR Privacy Policy

The other main systems in use by the group include the following:

• Google analytics – https://support.google.com/analytics/answer/6004245?hl=en
• Google Console – https://developers.google.com/actions/policies/privacy-policy-guide
• Hubspot – https://legal.hubspot.com/privacy-policy
• Facebook Pixel – https://developers.facebook.com/docs/privacy/
• Zingtree – https://zingtree.com/privacy-policy.php

In addition, we have internal processes for any employees or associates which clearly states their terms of reference and how personal data will be used.

How long will we keep your personal data?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Who do we share your personal data with?

Your personal data is only used to deliver the services described in the section describing how and why we collect your personal data.

Where your personal data may be processed

The systems in place with the group are primarily UK based so data stays within the EEA.

Protecting your data outside the EEA

The EEA includes all EU Member countries as well as Iceland, Liechtenstein and Norway.

We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA such as Australia or the USA. This will only be done using the technology solutions highlighted in point 6 below.

If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA. For example, our contracts with third parties stipulate the standards they must follow at all times. Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.

What are your rights over your personal data?

The GDPR provides the following rights for individuals:

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling

Where any subject access request is made there is a requirement to prove identity before any information is divulged. This may involve physical presence with accompanying ID.

Where a request to “Be forgotten “is made that can only be complied with if there are no other legal frameworks that overrule GDPR. Examples would be HMRC, FCA, etc.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Regulation changes and remedial actions

The GDPR went live on 25^th May 2108 and the UK Data Privacy Bill gained Royal Ascent on 23^rd May 2108. Therefore, this Notice is based on the regulations as they exist with a review process set up to make any adjustments required to become and stay compliant.

In the event of any changes or processes which need remedial action the review procedure will capture those issues and remedy them.

Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites)

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.